Eugene Mandel

From NYT: "I’m one of those people who yell at store clerks. Not just any store clerks, but the ones who are rude, incompetent or indifferent. In other words, all store clerks. I’m the guy who always has to speak to the manager. In my head, I’m “Consumer Man”: a superhero fighting on behalf of oppressed consumers the world over. In my wife’s head, I’m crazy."